Full Time Supervisor

$35,360 - $35,360/Yr

Buff City Soap - Westlake, TX - West Lake Hills, TX

Full-time - Entry Level

West Lake Hills, TX

About the position

The Buff Care Specialist - Supervisor role at Buff City Soap involves providing exceptional guest service and leading a team in a creative retail environment. The position focuses on educating guests about the company's handcrafted, plant-based personal care products while ensuring a delightful shopping experience. Supervisors will also engage with the community through events and help train new team members, fostering a culture of learning and entrepreneurial growth.

Responsibilities

• Cheerfully welcome guests and proactively determine/satisfy their needs.
• Become an expert in the products made at the store and make recommendations based on key benefits/solutions for guests.
• Facilitate in-store bath bomb parties for kids and adults (groups of 4-20).
• Participate in off-site Community Pop-Up Markets and Charity events.
• Assist in the efficient production and packaging of products to quality standards.
• Help create customized local market themed products.
• Follow a recipe without deviating and adhere to safety guidelines for working with lye, raw materials, and equipment.
• Assist in the monthly store inventory counting process.
• Maintain attractive product presentations and ensure store and restroom cleanliness.
• Open/Close the store and assist in managing day-to-day operations.
• Work cohesively with the store team in an upbeat and fast-paced fun environment.
• Process POS transactions, gift wrapping, and returns.
• Encourage guests to participate in the Buff Rewards Program.
• Maintain an immaculately clean and organized workplace.

Requirements

• Must be 18 years or older.
• 1+ year prior supervisor experience necessary; prior retail experience is desirable.
• High energy, creative, and engaging personality.
• Effective communication skills.
• Desire to learn new skills.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to lift 50+ lbs. bags and handle movement of 55-gallon drums of raw materials.
• Ability to climb ladders.
• Reliable transportation and willingness to attend shifts offsite, potentially outside, rain or shine in high traffic/mass public events.
• Bilingual skill is a plus.

Nice-to-haves

• Bilingual skill is a plus.

Benefits

• Paid Time Off
• Quarterly Incentive sales/performance bonus opportunities
• Employee discount
• Flexible schedule
• Opportunities for personal and professional growth