About the position
We are seeking a dynamic and organized individual to join our team in Lufkin, TX, as a Clerical Receptionist. This position is essential for ensuring smooth office operations and providing excellent customer service. The ideal candidate will be responsible for a variety of clerical tasks, including answering multiple phone lines, handling cash transactions, and assisting with bank runs. The role requires a high level of professionalism and the ability to interact positively with clients and colleagues alike. You will be the first point of contact for our customers, so a friendly demeanor and strong communication skills are crucial. In this role, you will work from Tuesday to Friday from 8:30 AM to 5:30 PM and Saturday from 9 AM to 4 PM. The pay range for this position is between $12 to $15 per hour, depending on your experience. You will be expected to use company software to manage customer interactions and maintain accurate records. Your organizational skills will be put to the test as you juggle various tasks while ensuring that all customer inquiries are handled promptly and efficiently. We are looking for someone who is not only detail-oriented but also possesses a high energy and positive attitude. Being a people person is essential, as you will be interacting with a diverse range of individuals throughout the day. If you thrive in a fast-paced environment and enjoy helping others, this could be the perfect opportunity for you.
Responsibilities
- Answer multiple phone lines and direct calls appropriately.
- Handle cash transactions accurately and efficiently.
- Assist with bank runs as needed.
- Utilize company software for customer management and record-keeping.
- Provide excellent customer service to clients and visitors.
- Maintain a presentable and professional office environment.
- Support office operations with clerical tasks as required.
Requirements
- Strong customer service skills and a friendly demeanor.
- Ability to handle cash accurately and responsibly.
- Excellent oral and written communication skills.
- Organizational skills to manage multiple tasks effectively.
- Experience with phone etiquette and handling multiple phone lines.
Nice-to-haves
- High energy and a positive attitude.
- Experience in a clerical or receptionist role.
