Bristol-Myers Squibb - Lawrence Township, NJ
posted about 2 months ago
At Bristol Myers Squibb, the role of Patient Operations Functional Analyst is pivotal in driving the requirements analysis for the technical capabilities needed by the Global Patient Operations Team (GPO). This position is integral to the Cell Therapy Digital Platform (CTDP), which encompasses a series of interconnected processes and IT systems designed to facilitate the vein-to-vein patient treatment process. The successful candidate will leverage their expertise in Salesforce technologies to enhance operational efficiency and patient care. The Patient Operations Functional Analyst will work collaboratively with the POSI team to manage relationships and expectations effectively. This includes driving comprehensive documentation of user stories for GPS releases in Jira, ensuring that all requirements are clearly articulated and understood. The role requires regular collaboration with a diverse range of internal teams, including scheduling, partners, and product management, to provide guidance on documenting business requirements. Additionally, the analyst will be responsible for the functional verification of user stories before they are passed to the testing team, ensuring that all specifications are met. Collaboration extends to the BMS Hyderabad team, where the analyst will engage in user story discussions, requirements clarification, and sprint demos. The role also involves working closely with technical and integration teams on integration mapping, as well as managing Salesforce and integration defect triage. Participation in grooming sessions, requirements, and design sessions with cross-functional teams is essential, as is providing cross-functional business and functional leadership for the GPS application. The analyst will serve as a subject matter expert (SME) for GPS functionality, guiding the future roadmap and ensuring alignment with the enterprise's strategic vision.