Functional Coordinator

About the position

The Functional Coordinator at Huntington Bank is responsible for providing exceptional customer service while offering advanced clerical and administrative support to a functional area. This role involves coordinating complex tasks with minimal supervision and serving as a liaison between bank personnel, vendors, and customers.

Responsibilities

• Provides advanced clerical/administrative support to a functional area.
• Coordinates a variety of complex tasks under minimal supervision.
• Utilizes specialized skills to coordinate, review, oversee, or administer programs, projects, or processes related to the function served.
• Consults and serves as an administrative liaison with bank personnel, outside vendors, and/or customers.
• Maintains detailed knowledge of company operations, organizational procedures, and area's internal and external clients.
• Resolves discrepancies between expected, reported, and actual activity in accordance with internal department deadlines.
• Prioritizes daily workload with minimal supervision in accordance with established department and investor deadlines.
• Adheres to bank policies and procedures and complies with legal, regulatory, and investor-defined reporting, remitting, and reconciling requirements.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent.
• 3 or more years in a high volume administrative role working on and resolving complex tasks.

Nice-to-haves

• Excellent in customer service, highly motivated, focused, and goal-oriented.
• Mortgage loan and/or mortgage processing experience.
• Excellent written and verbal communication skills including professional grammar and demeanor.
• Strong organizational skills with attention to detail, planning, and follow-up.
• Ability to multi-task.
• PC and internet proficiency.