Highmark Health - Washington, DC
posted about 2 months ago
This role at Highmark Health encompasses dual responsibilities that are critical to the success of the organization. The primary focus will be on supporting Epic Clarity report writing and engaging in various analytical aspects of the product management lifecycle. The incumbent will collaborate closely with Business Intelligence teams and healthcare professionals to gather, organize, and present data in a manner that is accessible and meaningful to users. This includes creating both basic and ad hoc reports, training users on software, and assisting them with advanced reporting needs. A strong background in writing EPIC Clarity reports and administering EPIC Reporting Workbench is essential for this role. In addition to report writing, the position involves supporting product management by utilizing sound judgment and discretion to work with customers and business stakeholders. This includes understanding their needs, identifying opportunities, and creating business cases and cost analyses that align with the product strategy. The incumbent will translate high-level business needs into detailed requirements for new or modified capabilities, perform research, analyze data to identify business problems and trends, and recommend process improvements. Collaboration with business stakeholders and delivery partners is crucial to prioritize business capabilities in the product backlog and ensure timely, quality delivery of solutions. The role also requires the identification, documentation, and resolution of risks, defects, and issues, as well as analyzing market trends to provide competitive insights that inform business value statements. The incumbent will build organizational and platform knowledge to advance their professional career and mentor junior resources. A thorough understanding of the assigned business platform and its integration points is necessary to effectively manage delivery across the product management lifecycle. Overall, this position plays a vital role in ensuring that Highmark Health meets its strategic objectives through effective data reporting and product management practices.