Highmark Health - Albany, NY
posted 2 months ago
The Functional Product Analyst role at Highmark Health is designed to support both Epic Clarity report writing and various analytical aspects of the product management lifecycle. The incumbent will collaborate closely with Business Intelligence and healthcare professionals to gather, organize, and present data in a manner that is accessible to users. This includes creating meaningful analytics and reports, training users on software, and assisting with advanced reporting. A key requirement for this position is experience in writing EPIC Clarity reports and administering EPIC Reporting Workbench. In addition to report writing, the role involves supporting product management by utilizing sound judgment and discretion to engage with customers and business stakeholders. This includes understanding their needs, identifying opportunities, and creating business cases and cost analyses to support product strategy and roadmap evolution. The analyst will translate high-level business needs into detailed requirements for new or modified capabilities, conduct research, analyze data to identify business problems and trends, and recommend process improvements. The role also requires collaboration with stakeholders to prioritize business capabilities in the product backlog and ensure timely, quality delivery of customer needs. The analyst will participate in the full product management delivery lifecycle, employing modern methodologies such as Agile/Scrum and Kanban to manage product requirements, delivery plans, and testing. Effective communication with team members, customers, and management is essential, including conducting requirement walkthroughs and sprint reviews. The role also involves ensuring compliance with required standards and obtaining necessary approvals throughout the project lifecycle. Other duties may be assigned as needed.