Highmark Health - Providence, RI
posted 2 months ago
The Functional Product Analyst at Highmark Health plays a crucial role in supporting both Epic Clarity report writing and various analytical aspects of the product management lifecycle. This position requires collaboration with Business Intelligence and healthcare professionals to gather, organize, and present data effectively to users. The analyst will be responsible for creating meaningful analytics and reports, training users on software, and assisting with advanced reporting. A strong background in writing EPIC Clarity reports and administering EPIC Reporting Workbench is essential for success in this role. In addition to report writing, the analyst will support product management by utilizing judgment and discretion to collaborate with customers and business stakeholders. This includes understanding customer needs, identifying opportunities, and creating business cases to support product strategy. The analyst will translate high-level business needs into detailed requirements, perform research, analyze data to identify business problems, and recommend process improvements. Working closely with delivery partners, the analyst will prioritize business capabilities in the product backlog and ensure timely, quality delivery of customer needs. The role also involves root cause analysis, risk management, and analyzing market trends to drive business value statements. The position requires effective communication with team members, customers, and management, including conducting requirement walkthroughs and sprint reviews. The analyst will participate in the full product management delivery lifecycle, ensuring compliance with required standards and obtaining necessary approvals throughout the project lifecycle. This role is office-based and may involve occasional training of others, with a focus on delivering high-quality business solutions.