Citigroup - Tampa, FL

posted 4 months ago

Full-time - Manager
Tampa, FL
Credit Intermediation and Related Activities

About the position

The Fund Accounting Senior Manager is a senior management level position responsible for accomplishing results through the management of a team or department, driving a variety of middle-office collateral and settlement activities in coordination with the Operations - Services team. The overall objective of this role is to ensure the seamless settlement of ETF orders in the primary market. This position requires a strong leader who can effectively manage a team, implement process improvements, and maintain high standards of service quality. The Senior Manager will be expected to build and maintain relationships with both internal and external clients, serving as a point of escalation for complex customer issues. Additionally, the role involves managing the Risk and Control agenda, interfacing with auditors, and identifying process gaps to enhance operational efficiency. The Senior Manager will also work closely with senior management to identify opportunities for cost savings and optimization, as well as collaborate with Sales and Client Executives on service improvement initiatives.

Responsibilities

  • Lead a team of professionals to accomplish established goals and conduct personnel duties for the team (e.g. performance evaluations, hiring and disciplinary actions)
  • Identify opportunities to implement process improvements and recommend system, service, and process enhancements including leading and evaluating system testing
  • Coordinate staff assignments to achieve optimal effectiveness through assessment of business requirements and staff skill sets and development needs
  • Build and maintain relationships with internal and external clients, and serve as point of escalation of complex customer issues
  • Perform discovery and due diligence with clients and visits regarding service quality measurement
  • Manage the Risk and Control agenda including audits, interfacing with internal and external auditors, and identifying process gaps
  • Work closely with senior management on identifying opportunities for cost saves, full-time equivalent (FTE) reduction, and optimization
  • Work closely with Sales and CEs on client management and service improvement initiatives
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations.

Requirements

  • 6-10 years of relevant experience
  • Chartered Accountant/CFA/MBA
  • Experience in fund accounting
  • Experience in accounting within financial services, strategic management, resource/expense management, and managing client relationships
  • Experience in managing operational delivery
  • Extensive knowledge of funds services and process
  • Demonstrated leadership and management skills
  • Ability to work in a team-oriented environment
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated Subject Matter Expert (SME) knowledge in related area

Nice-to-haves

  • Master's degree preferred

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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