Fundraising CRM Product Manager

Alleare Consulting - Irving, TX

Full-time - Mid Level

Irving, TX

Professional, Scientific, and Technical Services

About the position

The Fundraising CRM Product Manager will oversee a graduate internship program focused on fundraising CRM technology within a non-profit organization. This role involves establishing the design and roadmap for fundraising initiatives, managing intern teams, and ensuring effective communication and performance management. The position requires initial on-site work to build rapport with interns and is aimed at someone with modern fundraising experience.

Responsibilities

• Serves as the product owner and manages intern teams focused on the entire life cycle management of technology data analytics for fundraising CRM.
• Responsible for leadership of the staff, including establishing job duties and position requirements, hiring, training, motivating, reviewing performance, and rewarding performance.
• Serves as an escalation point for issues; resolves conflicts involving scheduling, resources, and technical problems.
• Responsible to setup the design and roadmap for fundraising CRM as well as map the data.
• Will come up with framework and implement.
• Potential to work with AWS and assist with governance and additional framework.
• Manages vendor relationships with managed services that support enterprise applications.
• Analyzes requirements, tests, and integrates application components. Has accountability for the performance and results.
• Works with department manager to prepare departmental budget and participates in developing future roadmaps for enterprise systems.
• Responsible for assessing project risk, cost, and benefits of new projects to justify projects funding to top executives and determine long and short-term department personnel needs including staffing plans.
• Plans, develops, and monitors operating and project budget making sure to stay within estimated projections.
• Coaches, mentors, and sets employee performance objectives and conducts performance reviews.
• Ensures good communication with customers, new development project managers, and management.

Requirements

• Experience setting up design and roadmap for fundraising CRM.
• Experience prospecting and doing a journey map in fundraising.
• Experience working for a non-profit.
• Experience with fundraising business processes and fundraising reporting systems configuration and production support.
• Must have extensive experience with system integration, business process mapping, complex data analysis and reporting for fundraising activities.
• Working knowledge of fundraising initiatives.
• Bachelor's degree in computer science, computer information systems, or related field from an accredited college or university.
• Master's degree preferred.

Nice-to-haves

• AWS experience a big plus!