Fundraising Database & CRM Manager

$67,000 - $67,000/Yr

Casa Central - Chicago, IL

Full-time

Remote - Chicago, IL

501-1,000 employees

Social Assistance

About the position

Casa Central is seeking an experienced, analytical professional to manage the fundraising database (Raiser's Edge) and CRM system. The Database System and CRM Manager will oversee donor relations, data governance, and ensure seamless integration of fundraising and communication efforts. This individual will lead donor data management, gift processing, and stewardship while collaborating with key departments to optimize database systems supporting Casa Central's mission.

Responsibilities

• Configure, manage, and maintain Raiser's Edge to enhance fundraising efforts.
• Oversee donor database and integrated platforms while training staff and managing data accuracy for complex gifts.
• Maintain and improve data quality by updating records, coding entries, and ensuring accuracy through regular audits.
• Establish policies, procedures, and quality control protocols across the organization.
• Collaborate with teams to develop queries, analyze donor trends, and create reports on campaign performance.
• Provide insights to guide fundraising and ensure database systems evolve with the organization's needs.
• Track donor interactions, manage the moves cycle, and support personalized engagement activities to strengthen relationships with donors.
• Oversee gift processing, acknowledgments, and coordination with Finance to ensure accurate reconciliation of donation data.
• Manage online giving platforms and provide ongoing training for development staff on Raiser's Edge best practices and updates.

Requirements

• 4 years of experience with Raiser's Edge (Required)
• 4 years of database administration experience (Required)
• 4 years of fundraising experience (Required)

Nice-to-haves

• Ability to commute to Chicago, IL 60622 (Preferred)
• Ability to relocate to Chicago, IL 60622 before starting work (Required)

Benefits

• Salary starting at $67,000
• Medical coverage
• Vision coverage
• Dental coverage
• Paid time off
• 401K
• Additional voluntary benefits