Fundraising Database & CRM Manager

$67,000 - $67,000/Yr

Casa Central - Chicago, IL

Full-time - Mid Level

Remote - Chicago, IL

Social Assistance

About the position

Casa Central is seeking an experienced and analytical professional to manage the fundraising database (Raiser's Edge) and CRM system. The Database System and CRM Manager will oversee donor relations, data governance, and ensure seamless integration of fundraising and communication efforts. This role is crucial for leading donor data management, gift processing, and stewardship while collaborating with key departments to optimize database systems that support Casa Central's mission.

Responsibilities

• Configure, manage, and maintain Raiser's Edge to enhance fundraising efforts.
• Oversee donor database and integrated platforms while training staff and managing data accuracy for complex gifts.
• Maintain and improve data quality by updating records, coding entries, and ensuring accuracy through regular audits.
• Establish policies, procedures, and quality control protocols across the organization.
• Collaborate with teams to develop queries, analyze donor trends, and create reports on campaign performance.
• Track donor interactions, manage the moves cycle, and support personalized engagement activities to strengthen relationships with donors.
• Oversee gift processing, acknowledgments, and coordination with Finance to ensure accurate reconciliation of donation data.
• Manage online giving platforms and provide ongoing training for development staff on Raiser's Edge best practices and updates.

Requirements

• 4 years of experience with Raiser's Edge (Required)
• 4 years of experience in database administration (Required)
• 4 years of experience in fundraising (Required)
• Ability to commute to Chicago, IL 60622 (Preferred)
• Ability to relocate to Chicago, IL 60622 before starting work (Required)

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance