Funeral Services Assistant - Part Time

Service Corporation International - Paoli, PA

Part-time - Entry Level

Paoli, PA

Personal and Laundry Services

About the position

The Funeral Services Assistant is responsible for providing clerical and administrative support to funeral operations, ensuring a respectful and compassionate environment for families during their time of need. This part-time role involves direct interaction with the public, assisting with funeral services, and performing various office duties while adhering to company policies and values.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, and personal keepsakes.
• Prepares documents related to services and cremations as directed by management.
• Assists with the respectful preparation of remains, including dressing and lifting, or operating the crematory as permitted by law.
• Performs office duties such as answering phones and operating various office equipment.
• Runs errands for floral delivery and picking up supplies or documents.
• Serves as an usher and may park cars or perform transportation requirements.
• Drives Funeral Home vehicles for services and family pickups.
• Ensures refreshments are available where allowed by law.
• Assists with visitations, memorial, and funeral services, including setup and dressing of remains.
• Greets and receives client families and provides information and assistance.
• Accommodates the needs of families during services and visitations.
• Cleans funeral home vehicles and other client vehicles as required.

Requirements

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
• Valid state driver's license with an acceptable driving record required.
• High level of compassion and integrity required.
• Clear and concise verbal and written communication skills required.
• Professional behaviors and team player attitude required.