Gallery Advisor
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About The Position
As a Tesla Gallery Advisor, you play a crucial role in our mission to accelerate the world's transition to sustainable energy. Your primary responsibility is to deliver an educational, immersive, and exciting experience to both current and potential customers, ensuring that their expectations are not only met but exceeded from their initial showroom visit to their delivery day experience. This position requires you to guide customers through their exploration of Tesla's innovative products and facilitate a seamless sale and delivery process. We are looking for an energetic, highly organized, and hardworking individual who possesses a genuine passion for sustainable energy and a talent for creating exceptional client experiences. In this role, you will greet and engage walk-in guests, creating a welcoming atmosphere that fosters effective conversations. You will excite and educate prospective customers about Tesla's product offerings through various channels, helping to build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers. Providing exceptional customer service throughout the sales cycle is essential, which includes customer education, vehicle preparation, and document completion. You will actively contribute to achieving monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets. Staying updated on Tesla's products, services, EV trends, and local incentives is also a key aspect of your responsibilities. Additionally, you may be assigned other tasks to meet business needs, including direct deliveries to customer homes. This position requires a commitment to working evening hours, weekends, and holidays in a retail environment, and the ability to obtain appropriate state licensing where applicable.
