About the position
HB Leisure is the leading attraction partner for skill games and amusements around the world, operating in over 100 theme parks across 25 countries. We pride ourselves on doing things differently, offering not just a job but a career in the leisure industry with opportunities to travel globally. If you prefer a dynamic work environment over a desk job, then this is the place for you! Join us in a fun theme park setting where you can develop skills that will be recognized throughout your career. As a Customer Service Assistant (Games Host), your primary responsibility will be to run our skill games while delivering exceptional customer service to our guests. You will ensure that guests have a fantastic experience playing our games. Your role will involve interacting with guests, explaining the rules of play, handling payments, and distributing prizes. You will also be responsible for maintaining the cleanliness and appearance of the games unit and surrounding area, following park policies and procedures, and engaging in visual merchandising to enhance interest and excitement around the games. This position requires a commitment to safety and a positive, energetic personality. You will need to be available to work various shifts, including weekdays, weekends, evenings, and holidays. We are looking for individuals who are honest, reliable, and possess a strong work ethic. If you have a passion for customer service and enjoy working with people from diverse backgrounds, we encourage you to apply!
Responsibilities
- Run various games of chance and skill.
- Interact with guests and entice them to play a game.
- Explain rules of play, handle payment, and give out prizes.
- Maintain cleanliness and appearance of games unit and surrounding area.
- Follow park policies and procedures, including those related to safety and emergency situations.
- Engage in visual merchandising of stock to increase interest and excitement.
- Maintain inventory of prizes.
Requirements
- Ability to work and interact with people from diverse backgrounds.
- Good judgment and commitment to safety.
- Energetic and enthusiastic personality.
- Great customer service and communication skills.
- Positive, outgoing personality.
- Honest, reliable, and responsible individual with a strong work ethic.
- Ability to follow instructions and comply with all company standards.
- Reliable transportation.
Benefits
- Competitive rates of pay.
- Eligibility for daily bonus scheme.
- Great career possibilities including opportunities to travel globally.
