Customer Service Gaming Associate

Knighted Ventures • Redding, CA

3d • Onsite

About The Position

Knighted is seeking Gaming Associates for their Redding location. This role is ideal for individuals who thrive in fast-paced environments, value professionalism, and are skilled at creating positive experiences for guests and colleagues. If you have a background in management, hospitality, customer service, or team leadership, this full-time, night-shift position offers an opportunity to utilize your people skills and attention to detail in a long-term career. The role requires open availability, including weekends, and involves monitoring live casino games for fairness, handling transactions, and fostering a professional environment.

Requirements

• Must be 21 years of age or older
• Authorized to work in the U.S.
• Strong mental math skills (addition, subtraction, multiplication, division)
• Reliable and adaptable for the casino's 24/7 operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure
• Professional conduct and the ability to manage complex situations with tact are essential for effective collaboration within the fast-paced casino setting.

Nice To Haves

• Background in leadership, management, or team-leading in or outside the workplace.

Responsibilities

• Monitor and verify live casino games for fairness and accuracy
• Handle casino chips and game transactions with precision
• Collaborate with dealers and casino personnel to ensure smooth operations
• Help foster a respectful, professional, and engaging environment on the floor

Benefits

• 401(k)
• Student loan assistance
• Fully-covered health insurance
• Vision and dental plans
• Paid time off
• Comprehensive Paid Training
• Team activities
• Ability to work on multiple games
• Opportunities for growth
• Community Engagement through Knighted Neighbors program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed