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Fitzgeralds Casino - Robinsonville, MS

posted about 2 months ago

Full-time - Mid Level
Robinsonville, MS
Accommodation

About the position

The Gaming Operations Supervisor is responsible for overseeing the daily operations of the gaming facility, ensuring compliance with company policies and procedures. This role involves managing a team of gaming staff, monitoring gaming equipment performance, and providing exceptional customer service to patrons.

Responsibilities

  • Oversee the daily operations of the gaming facility.
  • Manage a team of gaming staff, ensuring they are trained and equipped to provide exceptional customer service.
  • Monitor the performance of gaming equipment to ensure it is functioning properly and efficiently.
  • Ensure all activities comply with company policies and procedures.
  • Maintain accurate records of all gaming activities and transactions.

Requirements

  • Bachelor's degree in Business Administration or related field.
  • 3+ years of experience in gaming operations management.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Must be able to obtain Gaming License.

Nice-to-haves

  • Experience with gaming regulations and compliance.
  • Experience with gaming equipment maintenance and repair.
  • Experience with budgeting and financial management.
  • Experience with staff scheduling and payroll management.
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