Gate Operations Officer

Golden Rain Foundation • Seal Beach, CA

393d • $41,288 - $56,534

About The Position

The Gate Operations Officer at Golden Rain Foundation is responsible for ensuring authorized entry into the Leisure World Seal Beach community. This role involves monitoring and controlling access at entry points, enforcing security regulations, and providing superior customer service. The position requires strong computer skills and the ability to troubleshoot issues in a busy environment.

Requirements

• High school diploma or GED
• BSIS Guard Card or ability to obtain Proprietary Private Security Officer (PSO) certification within six months of employment
• Six months of Security Officer, Dispatch roles, or Public Safety experience
• Minimum of one year of customer service experience
• Strong computer skills and knowledge of basic office procedures
• Ability to troubleshoot in a heavy traffic area

Responsibilities

• Facilitates all inbound and outbound vehicle traffic and walk-in traffic at all gate entrances using gate access systems.
• Verifies the identity of visitors, residents, and other authorized personnel entering the community quickly and efficiently.
• Enforces community rules and regulations regarding entry and access.
• Troubleshoots issues with any data in the access system and immediately addresses with a solution.
• Takes initiative in obtaining clarification and relaying information as necessary.
• Receives and disseminates information from residents regarding expected guests.
• Assists law enforcement and fire and medical services regarding vehicular or other incidents.
• Provides superior customer service to the community visitors, GRF staff, residents, and vendors.
• Performs all other duties assigned.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Vision insurance
• Life insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED