Gateway/ISV Product Manager

About the position

The Product Manager - Merchant Services is responsible for managing, building, and launching new merchant services products in assigned customer segment(s) to drive revenue growth that aligns with business growth. This includes identifying new product opportunities, preparing business cases, managing product profitability and contributing to the strategic growth of the product line.

Responsibilities

• Drive merchant services products assigned customer segment(s).
• Collaborate with partners to drive job initiatives, product integrations, and mutual growth.
• Lead the onboarding process for new partners, ensuring they have the necessary resources and support migration.
• Define and execute the product strategy for the assigned customer segment, including pricing models, revenue-sharing agreements and profitability analysis.
• Manage the product P&L.
• Identify and evaluate potential vertical solutions that aligns with business objectives.
• Formalize and sign partnership agreements with vertical solution providers.
• Support the commercialization and marketing efforts of these products by training internal and external stakeholders, ensuring they leverage the full potential of the enterprise product suite and fostering collaboration across sales, development, and operations teams to bring products to market successfully.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree
• Minimum of 8 years in product management or solutions consulting, within payments industry

Nice-to-haves

• Strong technical background with the ability to understand and work with payment gateway application programming interfaces (APIs).
• Excellent analytical and problem-solving skills.
• Demonstrated ability to develop and execute commercial payment strategies.
• Previous experience managing partnerships with fintech companies and payment gateways.
• Exceptional communication and interpersonal skills.
• Strong project management and organizational skills.
• Strong negotiation skills.
• Adept at managing Agile development process with proficiency in tools like Jira, Figma, Monday.
• Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software.