GC Retail Operations Manager Store 338

Guitar Center - Kentwood, MI

Full-time - Mid Level

Kentwood, MI

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Manager, you will be responsible for leading the team accountable for ensuring that merchandise is properly received, properly stocked, brought to the sales floor, and merchandised according to planograms, promotions, and standards all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect.

Responsibilities

• Partner with the Store Manager and other members of the management team to achieve EBITDA, sales, and margin goals
• Ensure proper staffing levels within the department including hire and train the operations associates
• Assist in training all level of operations associates
• Shipping and receiving of gear and other store related items
• Warehouse organization and stocking and Maintenance of the facility
• Loss prevention and safety, inventory management, cash management, and business reporting
• Conduct standardized signage/pricing audits on a weekly basis, ensuring product is merchandised to planogram standards (including POP, SKU, and inventory integrity audits)
• Driving sales by acting manager in charge when necessary
• Opening and closing of the store
• Additional duties as assigned

Requirements

• 3+ years of relevant work experience working in retail or in warehouse setting
• Valid state driver's license and automotive insurance
• Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Must be able to work in a loud environment for 5-8 hours
• Must be able to work weekends, holiday, and evenings
• Must be able to lift up to 50 lbs

Nice-to-haves

• Associates Degree
• Understanding of Guitar Center retail systems and processes

Benefits

• Medical
• Dental
• Vision
• 401K plus company match
• Mental health support
• Paid sick/holiday/vacation time
• Employee discount program
• Tuition reimbursement options