Guitar Center Stores - West Springfield, MA

posted 17 days ago

Full-time - Mid Level
West Springfield, MA
1,001-5,000 employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Sales Manager at Guitar Center, you will lead a dynamic sales team in a vibrant, music-focused environment. Your role is to inspire your team, drive revenue, and create unforgettable customer experiences. You will be responsible for motivating your team to exceed sales targets, providing impactful training, and ensuring operational excellence in the store.

Responsibilities

  • Lead by example, motivating your team to exceed sales targets.
  • Deliver impactful training sessions on sales techniques and product knowledge.
  • Foster a customer-first culture to ensure satisfaction and loyalty.
  • Recruit, train, and develop a high-performing sales team.
  • Manage inventory, labor, and schedules for smooth store operations.

Requirements

  • Experience leading a sales team.
  • Strong passion for music and understanding of musical instruments.
  • Business acumen, including knowledge of P&L statements and labor management.
  • Excellent communication skills for effective team and customer interactions.
  • Attention to detail and organizational skills.

Nice-to-haves

  • Experience in retail sales management.
  • Knowledge of the latest musical gear and trends.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid holidays
  • Tuition reimbursement
  • Vision insurance
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