GC Retail Sales Manager Store

$40,186 - $65,312/Yr

Guitar Center Stores - West Springfield, MA

Full-time - Mid Level

West Springfield, MA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Sales Manager at Guitar Center, you will lead a dynamic sales team, drive revenue, and create unforgettable customer experiences in a vibrant music retail environment. Your role will involve inspiring your team, fostering a customer-first culture, and ensuring operational excellence while sharing your passion for music.

Responsibilities

• Lead by example, motivating your team to exceed sales targets with effective strategies and passion.
• Deliver impactful training sessions on sales techniques and product knowledge.
• Foster a culture that prioritizes customer satisfaction and ensures a positive experience for all visitors.
• Recruit, train, and develop a high-performing sales team that shares enthusiasm for music and sales.
• Manage inventory, labor, and schedules to ensure smooth store operations.

Requirements

• Proven experience leading a sales team in a retail environment.
• Deep passion for music and understanding of musical instruments.
• Strong business acumen, including knowledge of P&L statements and labor management.
• Excellent communication skills for effective team leadership and customer interaction.
• Attention to detail and organizational skills to maintain operational excellence.

Nice-to-haves

• Experience in the music industry or retail sales management.
• Ability to create engaging training materials and sessions.
• Familiarity with inventory management systems.

Benefits

• Medical, Dental, Vision insurance coverage.
• 401K with company match.
• Mental health support services.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.