GCBU Technical Program Director

Celestica - Bridgeport, CA

Full-time - Senior

Remote - Bridgeport, CA

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Technical Program Director (TPD) at Celestica is a senior leadership role responsible for managing the technical aspects of high-level opportunities and projects within the Service Provider business unit. This position plays a crucial role in driving growth and shaping the future of the Connectivity and Cloud Solutions segment by supporting and developing high-impact programs related to IT infrastructure and hyperscale datacenter customers. The TPD collaborates with various teams to ensure customer satisfaction and successful project execution, while also establishing long-term strategic relationships with key stakeholders.

Responsibilities

• Manage technical aspects of high-level opportunities and projects for the Service Provider business unit.
• Support, develop, and help manage high-impact programs related to IT infrastructure and hyperscale datacenter customers.
• Interact regularly with executives at major customers, including presentations and negotiations.
• Develop strategies, policies, and methods to analyze and interpret complex problems.
• Establish long-term strategic technical relationships with customers and key decision-makers.
• Remove technical hurdles to successfully close opportunities.
• Collaborate with colleagues to develop new products and services for customers.
• Coordinate major product launch or site transfer activities with various teams and customers.
• Monitor internal plans to meet commitments and schedules for customers.
• Act as a customer advocate to drive project prioritization and problem resolution.
• Participate in pricing and contract development from a technical standpoint.
• Analyze technical program development processes and implement improvement plans as needed.

Requirements

• Minimum 10-15 years of technology-related engineering, marketing, and business development experience.
• In-depth knowledge of manufacturing processes, schedules, and supply chain issues.
• Understanding of business risks and pricing structures for CM/ODM business.
• Excellent customer contact, negotiation, and problem resolution skills.
• Strong interpersonal skills and ability to communicate effectively with diverse stakeholders.
• Ability to manage multiple detailed projects under tight deadlines.

Nice-to-haves

• Experience in the communication and datacenter business.
• Working knowledge of product pricing, contracts, and negotiations for the CM/ODM business.
• Good presentation and database management skills.

Benefits

• Remote work flexibility
• Opportunities for professional development
• Inclusive and diverse work environment