Bank of America - Charlotte, NC
posted 2 months ago
The GCIB KYC Onboarding Specialist will be an integral part of the Know Your Client (KYC) Outreach teams within the Global Corporate and Investment Bank (GCIB) line of business at Bank of America. This role is crucial as it involves direct engagement with clients to fulfill KYC onboarding requirements, periodic refreshes, and remediations. The Client Outreach team acts as the frontline unit, collaborating closely with Global Corporate and Investment Bankers and Global Markets Sales to ensure compliance with the Bank's global regulatory and policy requirements regarding Client Due Diligence (CDD) documentation collection. The team is responsible for identifying and developing client connections, engaging client representatives to obtain necessary KYC documentation, and serving as a coordination point for resolving issues related to client and country-specific documentation requirements in a timely manner. In addition to ongoing document engagement, the KYC Onboarding Specialist will stay informed about global regulatory changes that may impact processes and will actively seek opportunities to enhance the client experience. The role requires a proactive approach to client engagement, ensuring that onboarding processes are completed efficiently to meet new business deadlines. The specialist will work with various stakeholders, including Bankers, Operations, and Risk teams, to determine the requirements for each client's onboarding and will serve as the key point of contact for clients and internal functions. The responsibilities also include driving ownership of client engagement, overseeing compliance with KYC processes, consolidating client feedback to improve bank processes, and ensuring timely collection of required documentation. The specialist will represent the Outreach team during audits and regulatory management, adhering to bank privacy policies while securing non-public information obtained during KYC activities. This role embraces a collaborative and output-oriented culture, requiring strong organizational skills and the ability to manage competing priorities effectively.