Disability Solutions - Charlotte, NC
posted about 2 months ago
The KYC Outreach team is an integral part of the Global Corporate and Investment Bank (GCIB) line of business, focusing on Know Your Client (KYC) onboarding requirements, periodic refreshes, and remediations. This team serves as the front line unit that collaborates closely with Global Corporate and Investment Bankers and Global Markets Sales to ensure compliance with the Bank's global regulatory and policy requirements related to Client Due Diligence (CDD) documentation collection. The team is responsible for identifying and developing client connections, engaging client representatives to obtain necessary KYC documentation, and acting as a coordination point for resolving issues related to client and country-specific documentation requirements in a timely manner. In addition to ongoing document engagement, team members must stay informed about global regulatory changes that could impact processes and identify opportunities to enhance the client experience. The GCIB KYC Onboarding Specialist (KOS) teams engage with clients across various business sectors and regions to meet KYC requirements promptly, ensuring that new business deadlines are met. The role involves working with Bankers, Operations, and other relevant parties to determine onboarding requirements for clients, assigning outreach contacts, and serving as the key point of contact for clients and internal functions. The KYC Outreach team is also responsible for swiftly removing roadblocks for urgent onboarding cases, promoting pragmatic approaches to KYC requirements, and driving ownership of client engagement. They must oversee and resolve risks associated with non-compliance with KYC processes, consolidate client feedback to improve bank processes, and ensure timely collection of required documentation. The role requires a strong focus on customer due diligence (CDD) and enhanced customer due diligence (ECDD) requirements, guiding clients to comply while adhering to policies and regulations. Team members must also represent Outreach during audits and regulatory management, ensuring adherence to bank privacy policies and the KYC FLU location strategy. A collaborative and output-oriented culture is essential for success in this role.