About the position
The position involves assisting passengers with their personal luggage or parcels within the station or its facilities, ensuring a smooth and comfortable experience for travelers, particularly those with disabilities.
Responsibilities
- Assist passengers in the movement of their personal luggage or parcels within the station or station facilities.
- Provide wheelchair service for disabled and/or handicapped passengers.
- Provide arm assistance to blind individuals to and from the trains.
- Be conversant with the procedure governing the issuance of Red Cap Check NRPC Form 313.
Requirements
- Must conform to Amtrak's Standards of Excellence and prescribed code of dress.
- High school diploma or GED equivalent.
- Ability to lift 50 pounds.
- Fully capable of operating commercial vehicles and mechanized equipment.
- Valid Operator's license.
Nice-to-haves
- Two (2) years of college or business equivalent.
- Two (2) years' experience in a service-oriented position.
