About the position
As a Geek Squad Installation Helper at Best Buy, you will play a crucial role in delivering and installing technology products in clients' homes. This position involves traveling from your Best Buy store to various locations, where you will assist a seasoned Agent in providing exceptional service to our clients. Your primary responsibilities will include the delivery, installation, and networking of home theater technology, ensuring that each client receives a personalized experience that exceeds their expectations. You will be tasked with maintaining contact with clients to communicate diagnostic findings and make recommendations for device protection. Additionally, you will help manage inventory and vehicle maintenance, provide feedback and training to store teams, and assist with in-store repairs as needed. This role, internally referred to as a Cadet, is an excellent opportunity for individuals looking to build a career with Geek Squad. You will have the chance to enhance your skills through comprehensive training and hands-on experience, learning about the latest technology products and services. The position requires a commitment to customer service and the ability to work effectively as part of a team in a fast-paced environment. Flexibility in scheduling is essential, as you may be required to work evenings, weekends, and holidays to meet client needs. Overall, this position offers a dynamic work environment where you can grow professionally while making a positive impact on clients' lives through technology.
Responsibilities
- Travel to clients' homes to assist with the delivery and basic installation of technology products.
- Perform a variety of duties for clients, including delivery, installation, and networking, with a focus on home theater technology.
- Maintain contact with clients to communicate diagnostic discoveries and make recommendations for protecting their devices.
- Help manage inventory and vehicle maintenance.
- Provide feedback and training to store teams and assist with in-store repairs.
Requirements
- Experience actively using and learning about consumer electronics.
- Ability to work successfully as part of a team.
- Ability to prioritize and multi-task in a fast-paced environment.
- Ability to work a flexible schedule, including holidays, nights, and weekends.
- Must be at least 21 years old.
- Must have a current, valid driver's license.
- Must have no more than two moving violations and/or at-fault accidents within the past three years.
- Must have no DUI/DWI or reckless driving violations in the past three years.
- Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help.
Nice-to-haves
- 6 months of consumer electronics experience (sales, operations, or technology services).
Benefits
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for physical and mental well-being
