General Manager(06208) - 2917 W. 38th Avenue

Domino's Pizza - Denver, CO

Full-time - Manager

Denver, CO

Food Services and Drinking Places

About the position

The General Manager at Domino's is responsible for overseeing the daily operations of the store, ensuring excellent customer service, and maintaining high standards of food quality and safety. This role involves managing staff, training team members, and driving sales growth while fostering a positive team environment. The General Manager will also be involved in strategic planning to enhance operational efficiency and customer satisfaction.

Responsibilities

• Login to RapidHire daily to ensure the best hiring practices.
• Review feedback from the Director of Operations/District Manager with the management team.
• Drive with one driver each week to provide feedback on efficiency and tips.
• Train drivers on effective hustling techniques.
• Review SUTUS reports daily to minimize calls on hold and ensure 90% of calls are answered in less than 2 rings.
• Maintain detailed notes on free items given away daily.
• Ensure load times are 3 minutes or less and wait times are also 3 minutes or less.
• Work on improving driver and in-store hustle to achieve an estimated delivery time (EDT) of 18 minutes.
• Maintain an 85% DOT Team Member Safety standard.
• Provide daily to-do lists to ensure a clean and well-maintained restaurant.
• Hire exceptional staff who radiate friendliness and positivity.
• Ensure perfect product quality in the store.
• Prepare stores for successful evaluations on the EOC.
• Attend and participate in weekly General Manager meetings.
• Report incidents to the Director of Operations/District Manager and provide necessary paperwork to insurance companies.
• Hire and staff the store to eliminate all overtime.

Requirements

• Must live in or near Denver, Colorado, or be moving there soon.