General Manager ($21-$22/hr)- Retail/Storage NC16

$43,680 - $45,760/Yr

Prime Storage - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

501-1,000 employees

Real Estate

About the position

The General Manager at Prime Storage Group is responsible for overseeing the daily operations of self-storage facilities. This role involves managing customer interactions, maintaining property standards, and driving sales through effective advertising and customer relations. The position requires a dynamic individual who can build strong customer relationships while ensuring the facilities are secure and well-maintained.

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs.
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering the best storage solutions.
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
• Assist with auction preparations, handling tenant communications with compassion.
• Maintain the facility's 'curb appeal' by ensuring it is clean, safe, and secure, and performing minor maintenance.
• Other duties as assigned.

Requirements

• 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor's degree).
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Demonstrate proficiency in computer applications such as Microsoft Office and Outlook.
• Possession of a valid driver's license, insurance, and reliable transportation.
• Willingness and ability to perform light maintenance tasks such as sweeping, mopping, and lifting.
• Availability for travel and flexibility to work at various locations.

Nice-to-haves

• Experience in sales
• Storage experience

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance