General Manager ($23-$25/hr) - Storage/Retail MA14

$47,840 - $52,000/Yr

Prime Storage - Somerville, MA

Part-time - Entry Level

Somerville, MA

Real Estate

About the position

As the General Manager at Prime Storage, you will oversee the daily operations of one or more self-storage facilities. This role involves managing customer interactions, renting storage units, and ensuring the property is well-maintained. A strong focus on customer satisfaction and the ability to drive positive online reviews are essential aspects of this position.

Responsibilities

• Renting self-storage units, parking space, and related products.
• Converting telephone and walk-in inquiries into rentals.
• Maintaining Account Receivables through collections, posting payments, and processing daily bank deposits.
• Greeting customers promptly and professionally.
• Resolving customer issues in a timely manner.
• Obtaining positive reviews on Google and other platforms.
• Ensuring company standards of cleanliness and appearance are met.
• Inspecting the property and performing lock checks.
• Showing customers self-storage units.
• Performing other duties as assigned.

Requirements

• 2-year degree with 1-3 years of retail/sales experience; OR HS/GED with 4+ years of retail/sales/property management experience.
• Excellent communication skills both on the phone and in person.
• Ability to work well in a team setting or independently.
• Knowledge of computers, including Microsoft Office and Outlook.
• Valid driver's license and insurance with access to reliable transportation.
• Open work availability possibly including weekends and some holidays.

Nice-to-haves

• Previous storage experience preferred.
• Experience in retail, hospitality, or client-facing roles.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance