Blaze Pizza - Tracy, CA

posted 4 days ago

Full-time - Mid Level
Tracy, CA
Food Services and Drinking Places

About the position

The General Manager at Blaze Pizza is responsible for overseeing all restaurant activities, ensuring that operations align with the business plan and maintaining high standards of guest satisfaction. This role involves training and developing staff, managing business performance, and ensuring compliance with labor laws and company policies. The General Manager is expected to create a positive work environment and lead by example, fostering a culture of excellence in service and operational efficiency.

Responsibilities

  • Ensure all restaurant management and team members perform their job responsibilities and meet expectations.
  • Model and create an environment focused on guest satisfaction, responding positively to guest concerns.
  • Train new employees using the Blaze Training Method and prepare them for promotion.
  • Develop and coach Shift Leaders to meet business objectives.
  • Evaluate employee performance and provide feedback to improve service quality.
  • Develop and execute the restaurant's business plan, including fiscal responsibilities and local marketing.
  • Analyze business performance and initiate corrective actions when necessary.
  • Ensure compliance with labor laws and maintain a safe environment for employees and guests.

Requirements

  • Good verbal and written communication skills; bilingual skills are a plus.
  • Must be certified on all stations using the Blaze Training Program.
  • Minimum age of 21 years.
  • Reliable personal transportation, valid driver's license, and proof of insurance required.
  • Must be accessible 24/7 and maintain an open door policy.
  • Ability to work a standard 50-hour work week and flexible hours as needed.

Nice-to-haves

  • Basic knowledge of computers.

Benefits

  • Competitive hourly wage of $26.00 - $30.00 per hour.
  • Opportunities for promotion and career development.
  • Employee discounts on food and beverages.
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