General Manager - 4005

$50,000 - $50,000/Yr

Jiffy Lube - Medina, OH

Full-time - Mid Level

Medina, OH

Repair and Maintenance

About the position

The General Manager (GM) at Premium Velocity Auto dba Jiffy Lube is responsible for directing and managing the overall daily operations of a retail automotive service store. The GM aims to achieve optimum efficiency and maximize profit while adhering to company guidelines and goals. This role involves professional development of staff, ensuring customer satisfaction, and maintaining financial performance.

Responsibilities

• Open and/or close the store and maintain a clean and attractive store appearance.
• Interview and acquire staff based on store needs, ensuring proper training and certification of employees.
• Manage staff by assigning work posts, scheduling work hours, evaluating job performance, and providing disciplinary actions when necessary.
• Responsible for financial performance, looking for opportunities to grow the business and improve profitability.
• Manage cash and credit card activities, reconcile register receipts and cash charge slips, and make bank deposits.
• Prepare paperwork associated with cash receipts, sales statistics, and employee records.
• Monitor inventory levels to prevent shrinkage and order supplies as needed.
• Direct and participate in customer service functions, resolving customer complaints and operating point of sale systems.
• Direct and participate in automotive maintenance services alongside Technicians.
• Enforce safety rules and maintain compliance with OSHA and Federal and State Environmental Regulations.

Requirements

• Valid US Driver's License.
• Minimum of 1 year of prior Retail Service Management experience in relevant fields (Automotive, Fast Food, Retail Sales, etc.).
• Authorized to work in the US without sponsorship.
• Prior experience with Key Performance Indicators in retail sales growth.
• Ability to perform the responsibilities of the job and manage budgets.
• Ability to communicate in English (written and orally).
• Efficiently use the internet and computers for documentation.
• Able to stand for extended periods and occasionally lift over 50 pounds.
• Ability to bend, stoop, reach, crawl, and climb stairs.
• High School Diploma or equivalent.

Nice-to-haves

• Automotive maintenance experience (desired but not required).
• Excellent customer service and communication skills.
• Attention to detail and professional demeanor.
• Proven leadership skills with an interest in team development.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Employer/Employee Funded Medical Plans
• Prescription Drug Coverage
• Telemedicine
• Paid On-the-job Training
• Advancement opportunity and incentives
• Competitive Bonus Pay structure
• Company paid life insurance policy
• Discounts on services and parts