Aimbridge Hospitality - Huntsville, AL

posted about 1 month ago

Full-time - Manager
Huntsville, AL
1,001-5,000 employees
Accommodation

About the position

The General Manager at Hilton Garden Inn Huntsville South/Redstone Arsenal is responsible for overseeing all aspects of hotel operations, ensuring financial performance, maintaining high service quality, and complying with regulations and standards. This role involves leading the management team, optimizing revenue, and enhancing guest experiences while fostering a positive work environment.

Responsibilities

  • Manage all aspects of hotel operations and provide support to the management team and front-line associates.
  • Ensure financial performance is optimized and high-quality service levels are maintained.
  • Lead key operational initiatives such as sales plans and budget development.
  • Serve as the primary communication link between guests, clients, associates, and corporate representatives.
  • Conduct daily ABR meetings with the Director of Sales to discuss prospecting and account calls.
  • Play a pivotal role in hotel sales efforts, including client meetings and hosting events.
  • Conduct weekly staff meetings and training sessions to ensure compliance with service standards.
  • Hold monthly financial reviews with department managers and ensure adherence to budgeted productivity levels.
  • Develop managers for future advancement through training programs.
  • Inspect rooms regularly with the Housekeeping Manager and Property Engineer.
  • Forecast the hotel's financial position by estimating revenues and expenses.

Requirements

  • At least 5 years of hotel management experience.
  • Hilton brand experience preferred.
  • At least 2 years of hotel-related food & beverage experience preferred.
  • Proficient in Windows operating systems and company-approved spreadsheets and word processing.
  • Valid driver's license for the applicable state.
  • Ability to convey information and ideas clearly.
  • Effective problem-solving skills in high-pressure situations.
  • Ability to work with financial information and perform basic arithmetic functions.

Nice-to-haves

  • Experience in a leadership role within the hospitality industry.
  • Strong interpersonal and communication skills.
  • Ability to motivate and develop a team.

Benefits

  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Insurance
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan
  • Daily Pay option
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