General Manager - Americus - 5183

Ruby Tuesday - Americus, GA

Full-time - Mid Level

Americus, GA

Food Services and Drinking Places

About the position

This position is responsible for the day-to-day management of the restaurant, focusing on growing sales, achieving restaurant EBITDA, and creating a culture of accountability. The role involves recruiting, hiring, training, coaching, and leading both Managers and Team Members to ensure operational success and customer satisfaction.

Responsibilities

• Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability
• Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
• Ensure CHARM service model is fully integrated by FOH Team with every Guest
• Communicate company initiatives and tactics to drive sales and profitability
• Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members
• Conduct regular one-on-one's and follow-up with Managers and Team Members
• Reinforce Team Members' skills and Managers' leadership behaviors
• Identify and implement strategies to retain the best Team Members
• Control receiving and inventory levels and report all concerns to Area Coach (AC)
• Create and delegate daily goals and tasks and ensure completion through consistent follow-up
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.

Requirements

• Must be at least 21 years old
• High School Diploma or High School equivalency required
• Bachelor's Degree preferred
• Prefer 2 years of hands-on restaurant management experience
• ServSafe Certified preferred or able to obtain certification within 90-days of employment
• Valid Driver's License
• Commitment to excellence in friendly service
• Proven ability growing sales
• Ability to inspire and motivate others
• Able to analyze issues and problem solve
• Sets clear goals for themselves and their team
• Demonstrates strong verbal and written communication skills
• Foster collaboration and teamwork within your team.