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Ruby Tuesday - Athens, TN
posted 2 months ago
Full-time - Mid Level
Athens, TN
Food Services and Drinking Places
About the position
This position is responsible for the day-to-day management of the restaurant, focusing on growing sales, achieving restaurant EBITDA, and creating a culture of accountability. The role involves recruiting, hiring, training, coaching, and leading both Managers and Team Members to ensure operational success and customer satisfaction.
Responsibilities
- Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability
- Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
- Ensure CHARM service model is fully integrated by FOH Team with every Guest
- Communicate company initiatives and tactics to drive sales and profitability
- Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members
- Conduct regular one-on-one's and follow-up with Managers and Team Members
- Reinforce Team Members' skills and Managers' leadership behaviors
- Identify and implement strategies to retain the best Team Members
- Control receiving and inventory levels and report all concerns to Area Coach (AC)
- Create and delegate daily goals and tasks and ensure completion through consistent follow-up
- Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals
- Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities
- Control funds, bank deposits, and payroll
Requirements
- Must be at least 21 years old
- High School Diploma or High School equivalency required
- Bachelor's Degree preferred
- Prefer 2 years of hands-on restaurant management experience
- ServSafe Certified preferred or able to obtain certification within 90-days of employment
- Valid Driver's License
- Commitment to excellence in friendly service
- Proven ability growing sales
- Ability to inspire and motivate others
- Able to analyze issues and problem solve
- Sets clear goals for themselves and their team
- Demonstrates strong verbal and written communication skills
- Foster collaboration and teamwork within your team
