GENERAL MANAGER - Chartwells Higher Education - Pleasantville, NY

$110,000 - $110,000/Yr

Compass Group - Pleasantville, NY

Full-time - Mid Level

Pleasantville, NY

251-500 employees

Merchant Wholesalers, Nondurable Goods

About the position

The General Manager at Chartwells Higher Education is responsible for overseeing the dining services at a college or university, ensuring that operations align with the approved budget while meeting client expectations. This role involves maintaining strong relationships with staff, guests, and clients, promoting professional growth within the team, and integrating dining services with the overall facility operations.

Responsibilities

• Participates in employee meetings, reviews, and training programs
• Manages in compliance with Company established policies and procedures
• Manages in compliance with local, state, and federal laws and regulations
• Maintains food cost while ensuring quality standards
• Establishes and maintains good rapport with staff, client, guest, and other departments
• Manages financial acumen for all areas including financial reporting with sales reports, P&L reports, writing and adhering to annual budgets, and cash handling
• Analyzes and creates trends for financial data
• Manages purchasing and inventory controls
• Plans menus in consultation with chefs
• Is knowledgeable on HACCP controls along with proper storage and use of food

Requirements

• Bachelor's degree is preferred, or equivalent professional experience
• Eight to ten years upscale food service experience, including six years' experience at the management level
• Experience in personnel management including hiring, supervision, evaluation, and succession planning
• Proven track record to achieve company goals in compliance with company/client policies and procedures
• Excellent leadership and organizational skills, and must possess attention to detail
• Supervisory, scheduling, training, and coaching skills
• Effective problem solving and conflict management skills
• Ability to multi-task as well as stay on task and concentrate with constant interruptions
• Experience in food purchasing, food costs, and inventory control
• Ability to create budgets, flash reports, financial targets, and forecasts
• Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
• Must be knowledgeable on HACCP controls along with proper storage and use of food
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Exceptional business etiquette and client relations
• Manages time effectively and prioritizes tasks to meet deadlines
• Strong catering experience required
• Conformity to the highest standards of personal integrity and ethical behavior
• Excellent knowledge of Microsoft Office: Word, Excel, and PowerPoint
• ServSafe or Department of Health certification a plus

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)