General Manager Client Relations & Project Delivery - NYC, NEast

$140,000 - $175,000/Yr

Energy Infrastructure Partners

Full-time - Senior

Professional, Scientific, and Technical Services

About the position

The General Manager of Client Relations and Project Delivery at Energy Infrastructure Partners LLC is a senior-level role focused on managing client relationships, overseeing project delivery, and fostering employee development within the energy sector. This position combines strategic leadership with hands-on project management to ensure high client satisfaction and successful project outcomes, while also promoting innovation and sustainability in energy solutions.

Responsibilities

• Manage and strengthen client relations to ensure high satisfaction and long-term partnerships.
• Co-manage projects, collaborating with clients and internal teams to achieve successful project outcomes.
• Coach, mentor, and supervise employees, providing guidance and support in their professional development.
• Develop new scopes of work based on clients' strategic goals and needs, fostering innovation and tailored solutions.
• Ensure quality of services and products, maintaining contract compliance and performance measures.
• Maintain project deliverable schedules for multiple projects, coordinating efforts with direct reports.
• Exercise financial responsibility and oversight for projects, including adherence to budgets and revenue targets.
• Provide accurate and timely forecasts to support corporate and division reporting.
• Foster knowledge management and program management best practices across the division.
• Identify and support marketing opportunities, contributing to securing new business opportunities for the company.
• Develop new business opportunities with clients, actively seeking and securing additional projects.

Requirements

• Bachelor's degree.
• Minimum of 12+ years of experience delivering public-facing services on behalf of utilities or government clients.
• Minimum of 12+ years of experience hiring, supervising, coaching, and mentoring staff.
• Excellent writing, interpersonal, and analytical skills.
• Proven ability to manage client engagement and project delivery across a team of multiple project managers.
• Willingness to travel regionally up to approximately 20% of the time.

Nice-to-haves

• Degree in business administration, environmental science, engineering, or a related field.
• Extensive experience managing the implementation of energy efficiency, renewable energy, and/or electrification programs for commercial, industrial, public sector, utility, or multifamily facilities.
• Demonstrated success in securing and managing grants and funding for energy programs.
• Knowledge of emerging technologies and trends in the energy industry, such as smart grids, distributed energy resources, or electric vehicle integration.
• Professional certifications related to energy management, project management, or sustainability (e.g., Certified Energy Manager - CEM, Project Management Professional - PMP, LEED accreditation, or similar).

Benefits

• $140,000-175,000 annual salary commensurate with experience and qualifications
• Performance bonus dependent on company and personal performance
• Paid vacation and sick time
• Comprehensive health, life, dental, vision, and disability insurance options
• Employee assistance program for well-being support
• 401k retirement savings plan with employer matching