General Manager - Community Association

Affinity Management Services Limited - Miami, FL

Full-time - Manager

Miami, FL

Real Estate

About the position

As a General Manager at Affinity Management Services, you will be responsible for overseeing the management of community associations, ensuring that they are well-maintained and that residents' needs are met. This role involves building strong relationships with association boards and homeowners, managing vendors, and overseeing financial operations to enhance community living standards.

Responsibilities

• Develop and maintain a professional relationship with the Board of Directors and homeowners, promptly addressing service requests and investigating serious complaints.
• Develop and foster relationships with association vendors to ensure cooperation and supervise the quality of their services.
• Plan, direct, and oversee the implementation of comprehensive systems for the protection of community assets and records in a professional manner.
• Inspect the community and facilities to determine maintenance and security needs. Ensure safety rules are communicated and enforced.
• Investigate accidents and claims for property damage, including damage or destruction to common elements, and prepare fully written reports.
• Prepare meeting agendas, supervise file and record management, and attend Board of Directors and Annual or Special Meetings.
• Assist in the preparation of monthly financial reports, ensuring accuracy and variance trend analysis.
• Manage the association's finances, understand financial statements, and provide guidance to the board to make sound decisions.
• Prepare the association's annual budget, analyze expenses item by item, and suggest adequate funding for financial responsibility.
• Prepare RFPs for job requests and analyze bids to ensure an accurate comparison and presentation of project specifications.
• Provide reports to the Board of Directors with recommendations to enhance community appearance, values, and promote harmony among residents.
• Respond to and act on association emergencies in a timely manner.
• Manage major improvement projects, including preparing RFPs for projects exceeding $10,000, coordinating meetings, and overseeing vendor interactions.
• Schedule and review staff assignments to ensure adequate coverage while working within the assigned budget.
• Review and approve payroll for direct employees and vendor invoices before payment.

Requirements

• Bilingual (English, Spanish) Preferred.
• Active CAM License.
• Minimum 5 years of management experience.
• Experience with High-Rise Condominiums and HOA Management.
• General Computer Skills.

Benefits

• Fully paid medical insurance
• Voluntary dental, vision, life insurance, and short-term disability
• 401(K) Plan after 90 days of employment
• Competitive pay
• Paid time off
• Opportunities for growth and promotion
• Specialized training
• Industry-related organization memberships
• Mentoring support