General Manager Crunch Fitness

$50,000 - $80,000/Yr

Crunch Fitness - Garwood - Garwood, NJ

Full-time - Manager

Garwood, NJ

1-10 employees

About the position

The General Manager at Crunch Fitness is responsible for ensuring high-quality service and facilities for members while achieving financial targets outlined in the annual budget. This role involves leading, supervising, and coordinating the activities of employees to meet the needs of members and uphold the integrity of the Crunch brand.

Responsibilities

• Achieve desired revenue goals through the leadership and motivation of employees.
• Communicate and implement club policies and procedures to employees.
• Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
• Ensure that the staff has a high level of knowledge about the club's programs, facilities, and equipment.
• Oversee the Personal Training (PT) manager in ensuring all components of departmental objectives are satisfied.
• Coordinate and work within club support functions of Fitness, Sales and Marketing, Accounting, Information Technology.
• Resolve member complaints in an expeditious and tactful manner following club procedure and documentation.
• Ensure the club meets standards for cleanliness, maintenance, safety, and security.
• Assist in the processing/submission and approval of payroll.
• Communicate effectively by holding weekly and individual meetings with all key club personnel.
• Conduct monthly or weekly department meetings.
• Oversee expense goals by managing payroll and general and administrative expenses.

Requirements

• Minimum of 3 years of sales experience.
• Minimum of 1-2 years managing a team to success.
• A record of success in driving revenue.
• Ability to develop a highly effective sales team.
• Ability to generate leads through local outreach initiatives.
• Efficient and effective communication skills.

Nice-to-haves

• Fitness management experience preferred.

Benefits

• Employee discount
• Health insurance
• Paid time off