General Manager DC,VA,MD, DE)

$50,000 - $90,000/Yr

McDonald's - Ocean City, MD

Full-time - Mid Level

Ocean City, MD

Food Services and Drinking Places

About the position

This position is for a managerial role at a McDonald's franchise, where the manager will lead shifts and ensure a fast, accurate, and friendly customer experience. The role involves overseeing various departments, including Guest Service, Kitchen, and People, with responsibilities ranging from training staff to managing food safety and inventory. The franchisee operates independently from McDonald's USA, and the manager will be responsible for hiring, training, and supervising employees while maintaining high service standards.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Manage assigned systems such as Training, Food Safety, and Inventory Management.
• Set goals and delegate tasks to team members, following up on results.
• Ensure Crew and Managers deliver a great customer experience in the Guest Service Department.
• Oversee the organization of the Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers quality food quickly and safely in the Kitchen Department.
• Control food costs and train kitchen staff on production procedures.
• Hire qualified crew members and schedule them to meet sales and profit goals in the People Department.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Strong leadership skills to coach and direct team members.
• Flexibility in scheduling to meet the needs of the restaurant.

Nice-to-haves

• Experience in a high-volume restaurant setting.
• Strong communication skills.
• Ability to motivate and recognize team members.

Benefits

• Free Employee meals
• Free Uniforms
• Sick and Safe Leave
• Referral Bonus
• Paid Training
• Archways to Opportunity
• McD Perks
• Rewards & Incentives
• Health Insurance
• Direct2MD (Virtual Primary Care)
• Disability Insurance
• 401k
• Financial Counseling
• Vacation
• Bereavement Leave (Salaried Managers)
• Bonus Program (Managers)