General Manager DC,VA,MD, DE)

$50,000 - $90,000/Yr

McDonald's - Pocomoke City, MD

Full-time - Mid Level

Pocomoke City, MD

Food Services and Drinking Places

About the position

The General Manager position at McDonald's involves overseeing the daily operations of a franchise restaurant, ensuring a fast, accurate, and friendly customer experience. The role includes managing various departments, leading shifts, and ensuring that the restaurant meets its sales and service goals while providing opportunities for employee development and training.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Manage assigned systems such as Training, Food Safety, and Inventory Management.
• Set goals and delegate tasks to team members, following up on results.
• Ensure Crew and Managers deliver a great customer experience and that sales promotions are executed effectively.
• Organize the Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers quality food quickly and safely, controlling food costs and training kitchen staff on production procedures.
• Oversee hiring, training, and scheduling of crew members to meet sales and profit goals.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Strong leadership skills and a positive attitude towards teamwork.
• Flexibility in scheduling to meet the needs of the restaurant.

Nice-to-haves

• Experience in customer service roles.
• Knowledge of food safety regulations and practices.

Benefits

• Free Employee meals
• Free Uniforms
• Sick and Safe Leave
• Referral Bonus
• Paid Training
• Archways to Opportunity
• McD Perks
• Rewards & Incentives
• Health Insurance
• Direct2MD (Virtual Primary Care)
• Disability Insurance
• 401k
• Financial Counseling
• Vacation
• Bereavement Leave (Salaried Managers)
• Bonus Program (Managers)