General Manager - DoubleTree LAX - El Segundo

$135,000 - $186,000/Yr

Schulte Hospitality Group - El Segundo, CA

Full-time - Mid Level

El Segundo, CA

101-250 employees

Real Estate

About the position

The General Manager at DoubleTree LAX - El Segundo is responsible for overseeing hotel operations, ensuring guest satisfaction, managing budgets, and leading a team to achieve sales and profit targets. This role emphasizes a service-oriented culture and aims to create a positive impact on both internal and external stakeholders.

Responsibilities

• Managing budgets and financial plans and controlling expenditure
• Overseeing hotel operations under the direction of the General Manager
• Ensuring overall guest satisfaction to drive brand metrics
• Ensuring compliance with brand standards
• Maintaining statistical and financial records
• Setting and achieving sales and profit targets
• Recruiting, training, and monitoring staff
• Planning work schedules for individuals and teams
• Meeting and greeting customers
• Dealing with customer complaints and comments
• Addressing problems and troubleshooting
• Ensuring events and conferences run smoothly
• Supervising maintenance, supplies, renovations, and furnishings
• Dealing with contractors and suppliers
• Ensuring security is effective
• Carrying out inspections of property and services
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations
• Performing various other duties as assigned to meet business objectives

Requirements

• Minimum of two (2) years' experience as an Assistant General Manager
• Bachelor's Degree in Hospitality Management or Business preferred
• Ability to communicate effectively verbally and in writing
• Demonstrated ability to lead a team
• Excellent attention to detail
• Financial savvy
• Proficient in Microsoft Office

Benefits

• 401(k) matching
• Employee assistance program
• Gym membership
• Health insurance
• Life insurance
• Paid holidays
• Paid time off