General Manager - Elizabethtown - 4957

Ruby Tuesday - Elizabethtown, KY

Full-time - Mid Level

Elizabethtown, KY

Food Services and Drinking Places

About the position

The position is responsible for the day-to-day management of a restaurant, focusing on growing sales, achieving EBITDA, and fostering a culture of accountability. The role involves recruiting, hiring, training, coaching, and leading both Managers and Team Members to ensure operational success and adherence to company standards.

Responsibilities

• Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability.
• Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure.
• Ensure CHARM service model is fully integrated by FOH Team with every Guest.
• Communicate company initiatives and tactics to drive sales and profitability.
• Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
• Conduct regular one-on-one's and follow-up with Managers and Team Members.
• Reinforce Team Members' skills and Managers' leadership behaviors.
• Identify and implement strategies to retain the best Team Members.
• Control receiving and inventory levels and report all concerns to Area Coach (AC).
• Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.

Requirements

• High School Diploma or High School equivalency required; Bachelor's Degree preferred.
• Requires 5+ years Assistant General Manager (AGM) or General Manager (GM) experience at Ruby Tuesday or another restaurant concept.
• Experience with sales building, P&L statements, recruiting, and training.
• ServSafe Certified preferred or able to obtain certificate prior to completing training.
• Must have reliable transportation & a valid driver's license.
• Must be 21 years of age or older.
• Must be able to obtain a liquor license/permit.
• Commitment to excellence in friendly service.
• Ability to inspire and motivate others.
• Able to analyze issues and problem solve.
• Demonstrates strong verbal and written communication skills.
• Foster collaboration and teamwork within your team.
• Basic computer skills required.