General Manager - Fast Food

Jimmy John's - Ogden, UT

Full-time - Mid Level

Ogden, UT

Food Services and Drinking Places

About the position

The General Manager at Jimmy John's is a pivotal role responsible for overseeing all restaurant operations, ensuring exceptional customer service, and maintaining high standards of food quality and cleanliness. This position involves managing a team, achieving sales goals, and fostering a positive work environment while driving profitability and efficiency in the restaurant.

Responsibilities

• Manage a staff of Assistant Managers and approximately 3-15 employees depending on location.
• Assign, oversee, and evaluate work for compliance.
• Manage hiring, training, evaluating, discipline, and termination of employees.
• Provide on-the-job training and coaching for new employees.
• Delegate and manage the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies.
• Assist in the supervision, preparation, sales, and service of food.
• Forecast food items by estimating consumption per shift.
• Supervise food preparation and service operations while on duty.
• Assist team members during rush periods to ensure restaurant efficiency.
• Greet customers, take orders, use the cash register, assemble orders, and check for completeness and accuracy.
• Ensure that every customer receives world-class customer service.
• Complete daily food preparations including meat and vegetable slicing, portioning, and rotating products.
• Execute systems and procedures with 100% integrity and completeness.
• Complete daily, weekly, and periodic paperwork with accuracy.
• Control inventory using weekly inventory systems and maintain regular inventory ordering schedules.
• Conduct weekly manager meetings.
• Audit systems and procedures as well as end of shift paperwork.
• Complete preventative maintenance and upkeep on store equipment and supplies.
• Manage deposits and changes orders per Deposit Operating Procedure.

Requirements

• Ability to use basic math, addition, subtraction, and understand basic fractions.
• Must be at least 18 years of age.
• Reliable transportation is required.
• Willingness to work overtime, holidays, weekends, and days off as business dictates.
• Physical stamina to work 50-80 hours per week.

Nice-to-haves

• Experience in a fast-paced food service environment.
• Strong leadership and management skills.
• Ability to develop and increase leadership skills and experience.

Benefits

• Competitive Salary dependent upon experience.
• Periodic, metric-based bonuses on store performance.
• PPO Medical, PPO Dental, and Vision insurance.
• Paid time off (PTO).
• Employee meal benefit program.
• Career advancement opportunities to Area Manager or Director of Operations.
• Career development programs with mentorship and support.