General Manager - Float

Jamba Juice Franchisor SPV - Woodinville, WA

Full-time - Mid Level

Woodinville, WA

About the position

As a General Manager (GM) at Jamba Juice, you will be responsible for the overall operations of the store, ensuring that every aspect of the guest experience is exceptional. Your leadership will be crucial in maximizing sales and profits while maintaining the highest standards of brand excellence. You will lead a team of dedicated individuals, fostering a dynamic work environment that encourages growth and development. Your role will require you to champion a culture of exceptional guest service, setting the tone for your team and inspiring them to deliver outstanding service at every opportunity. In this position, you will oversee all aspects of restaurant operations, from food preparation to guest interactions. You will be tasked with setting and achieving sales targets, driving revenue growth, and optimizing operational efficiency. This includes managing inventory levels, ordering supplies, and maintaining strict cost controls to ensure profitability. Your ability to mentor, train, and develop a skilled and motivated team will be essential in creating a positive work environment and enhancing team performance. Additionally, you will create and implement strategies aimed at enhancing guest satisfaction and loyalty. Addressing and resolving guest inquiries, concerns, and feedback with professionalism will be a key part of your responsibilities. You will also collaborate closely with regional and corporate management to uphold brand standards and ensure that the store operates in alignment with the company's goals and values.

Responsibilities

• Championing a culture of exceptional guest service, leading by example and inspiring your team.
• Overseeing all aspects of restaurant operations, from food preparation to guest interactions.
• Setting and achieving sales targets, driving revenue growth, and optimizing operational efficiency.
• Managing inventory levels, ordering supplies, and maintaining cost controls.
• Mentoring, training, and developing a skilled and motivated team of team members.
• Creating and implementing strategies to enhance guest satisfaction and loyalty.
• Addressing and resolving guest inquiries, concerns, and feedback with professionalism.
• Collaborating with regional and corporate management to uphold brand standards.

Requirements

• Proven experience in a managerial role within the food and beverage industry.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong analytical skills to assess sales performance and operational efficiency.

Nice-to-haves

• Experience with inventory management systems.
• Knowledge of food safety regulations and best practices.
• Previous experience in a fast-paced restaurant environment.

Benefits

• Competitive salary and performance-based bonuses.
• Health insurance options including dental and vision coverage.
• Paid time off and flexible scheduling options.
• Employee discounts on food and beverages.
• Opportunities for professional development and career advancement.