General Manager for Pilates Studio

VFit Group - Irvine, CA

Full-time - Mid Level

Irvine, CA

501-1,000 employees

About the position

The General Manager at Club Pilates is responsible for driving growth and revenue at the studio, overseeing all aspects of sales, customer service, and operations. This role involves managing memberships, sales packages, and retail, while also supervising instructors and leading a sales team. The General Manager will implement marketing strategies, coordinate community events, and ensure an exceptional experience for members and leads.

Responsibilities

• Drive growth and revenue at the studio, including memberships, sales packages, and retail.
• Supervise instructors and lead a sales team.
• Implement sales processes to schedule prospects into introductory classes.
• Manage staff schedules and supervise Sales Representatives.
• Hire and manage all instructors at the studio.
• Maintain cleanliness and organization of the studio.
• Enforce studio policies and procedures.
• Schedule and participate in networking/community events and studio promotions.
• Strategically manage marketing campaigns to generate leads for the studio.
• Independently make decisions related to high-level customer service.

Requirements

• 2+ years of fitness sales or relevant sales experience preferred.
• Confident in generating personal sales and supervising Sales Reps.
• Ability to manage and drive multiple revenue streams including memberships and retail.
• Previous management or supervisory experience preferred.
• Excellent communication and strong interpersonal skills in person and over the phone.
• Solution-based and results-oriented with a competitive spirit.
• Ability to recognize areas of improvement and make changes using good judgement.
• Affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, and able to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat and organized.
• Strong attention to detail and accuracy.
• Trustworthy and able to handle confidential information.
• Ability to work harmoniously with co-workers, clients, and the general public.
• Proficiency with computers and studio software.
• College Degree Preferred.

Nice-to-haves

• Experience in grassroots marketing and networking.
• Passion for Pilates and fitness.

Benefits

• Competitive base rate plus commissions and bonuses if goals are met.
• Complimentary Fitness Membership while employed.
• Employee Retail Discounts.
• Comprehensive Benefit Package.