Dominion House Wedding, Event and Boutique Hotel - Guthrie, OK

posted 15 days ago

Full-time - Mid Level
Guthrie, OK

About the position

The General Manager for the wedding and event venue with a boutique hotel is responsible for overseeing the daily operations, ensuring high levels of customer satisfaction, and managing a team of employees. This role involves developing strategies to maximize revenue, maintaining quality standards, and ensuring compliance with health and safety regulations.

Responsibilities

  • Oversee the day-to-day operations of the wedding events and guest rooms, ensuring smooth and efficient functioning
  • Manage and lead a team of employees, providing guidance and support
  • Develop and implement strategies to maximize revenue and profitability
  • Ensure high levels of customer satisfaction by maintaining quality standards and resolving customer issues
  • Monitor and control expenses to meet budgetary guidelines
  • Collaborate with other departments to ensure seamless coordination and communication
  • Implement and enforce health and safety regulations
  • Stay updated on industry trends and best practices to drive continuous improvement

Requirements

  • Proven experience in a similar role, preferably in the hospitality industry
  • Strong knowledge of banquet and hotel operations, including POS systems, kitchen management, and food service management
  • Excellent leadership skills with the ability to motivate and inspire a team
  • Exceptional customer service skills with a focus on creating a positive guest experience
  • Strong problem-solving abilities and decision-making skills
  • Excellent communication and interpersonal skills

Nice-to-haves

  • Hospitality experience of 2 years (Preferred)

Benefits

  • Employee discount
  • Flexible schedule
  • Paid time off
  • Paid training
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