General Manager - Franchised

$185,000 - $210,000/Yr

Marriott International - Washington, DC

Full-time - Manager

Washington, DC

Accommodation

About the position

The General Manager at the Washington Marriott Capitol Hill is responsible for leading hotel operations to maximize profits and ensure the highest level of guest satisfaction. This role involves managing a diverse team, overseeing financial performance, maintaining operational excellence, and fostering employee development within the hotel.

Responsibilities

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards and personalized experiences.
• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.
• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.
• Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.
• Foster a culture of continuous learning and professional development for team members.

Requirements

• Associate or Bachelor's Degree in Business, Hospitality or a related field is preferred.
• 10 years in operations management or similar leadership role in a full-service hotel.
• Marriott experience is preferred.
• Financial acumen and the ability to develop budgets and manage financial performance.

Benefits

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• 24/7 access to TELUS Health, a confidential work-life resource.
• Educational/Professional Development
• Technology Reimbursements