General Manager (GM)

$55,000 - $65,000/Yr

Dunkin' Donuts - Soddy-Daisy, TN

Full-time - Mid Level

Soddy-Daisy, TN

51-100 employees

Food and Beverage Retailers

About the position

The General Manager (GM) at Dunkin' Donuts is responsible for overseeing the daily operations of the store, ensuring high-quality service and product delivery while managing a team. This role emphasizes leadership, team development, and operational efficiency, with a focus on maintaining a positive work environment and achieving business goals.

Responsibilities

• Oversee daily operations of the Dunkin' Donuts store.
• Manage food and labor costs effectively.
• Lead and mentor team members to enhance their skills and performance.
• Ensure high-quality customer service and satisfaction.
• Implement company policies and procedures to maintain operational standards.
• Drive sales and profitability through effective management strategies.

Requirements

• At least 2 years of General Manager experience in a similar environment.
• Strong leadership skills with the ability to coach and mentor team members.
• Excellent organizational, interpersonal, and problem-solving skills.
• Goal-driven with a proactive attitude.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance