Gap - Gonzales, LA
posted 2 months ago
As the General Manager at Old Navy, you will play a pivotal role in leading your team to deliver a profitable store business plan. Your primary responsibility will be to ensure that your store meets or exceeds all key performance metrics. You will act as the crucial link between the brand's vision and its execution in the store, driving profitable sales growth across various aspects of the business, including Customer Operations, Merchandising, Product Operations, and talent development. Your leadership will be instrumental in teaching and coaching your team to provide a best-in-class customer experience, fostering an environment where employees can thrive and be their authentic selves. In this role, you will analyze results, identify opportunities, and collaborate with the leadership team to drive key performance indicators. You will be responsible for forecasting and scheduling to drive profitable sales, managing the store budget to support the P&L, and building highly productive teams through effective sourcing, selection, and development of staff. Accountability for team performance will be a key focus, as you will provide coaching and feedback to enhance capabilities within your team. You will lead the implementation and execution of all Standard Operating Procedures and initiatives, ensuring compliance with all standards while creating an inclusive environment that promotes community involvement. Your role will also involve leveraging OMNI to deliver a frictionless customer experience and representing the brand while understanding the competitive landscape. You will be expected to perform Service Leader duties and implement action plans to maximize efficiencies and productivity within the store.