General Manager - Greenwood Park Mall

Old Navy - Greenwood, IN

Full-time - Mid Level

Greenwood, IN

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As the General Manager at Old Navy, you will lead your team to achieve a profitable store business plan while ensuring that the store meets or exceeds key performance metrics. You will be the vital link between the brand's vision and its execution in the store, driving sales growth through effective customer operations, merchandising, product operations, and talent development. Your role will involve coaching your team to deliver an exceptional customer experience and implementing strategies to maximize store efficiency and productivity.

Responsibilities

• Analyze results and identify opportunities to drive key performance indicators in collaboration with the leadership team.
• Drive profitable sales through effective forecasting and scheduling.
• Manage the store budget for daily operations in support of the P&L.
• Build highly productive teams by sourcing, selecting, and developing talent.
• Accountable for team performance through coaching and feedback.
• Teach and train to build team capabilities.
• Lead the implementation and execution of all Standard Operating Procedures and initiatives.
• Create an inclusive environment within the store.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties as required.
• Represent the brand and understand the competitive landscape.
• Promote community involvement and engagement.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure compliance with all standards.

Requirements

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Effective communication skills with customers and employees.
• Ability to maneuver around the sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet business needs, including nights, weekends, and holidays.
• Strong business acumen skills.
• Established time management skills.
• Strong planning and prioritization skills.

Benefits

• 50% off regular-priced merchandise at Old Navy, Gap, and Athleta, and 30% off at Outlet for all employees.
• Competitive Paid Time Off plan allowing employees to take up to five "on the clock" hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.